1. What types of flowers do you sell?
We offer a wide variety of fresh flowers, including seasonal blooms, roses, lilies, daisies, tulips, orchids, and many more. We also provide flower arrangements, bouquets, and gift sets for all occasions such as birthdays, anniversaries, and holidays.
2. Do you offer international shipping?
At this time, we only ship within the United States. We do not offer international shipping. We are working on expanding our shipping options in the future.
3. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your delivery status.
4. What is the shipping cost?
Shipping costs are calculated and displayed at checkout based on the shipping address you provide. Please note that shipping charges are the responsibility of the customer, and we do not offer free shipping.
5. How long will it take for my order to arrive?
Orders are processed within 1-2 business days after payment confirmation. Delivery typically takes 3-7 business days depending on your location.
6. Can I change or cancel my order after it’s placed?
Once an order has been processed and shipped, we are unable to make changes or cancel the order. If you need assistance before shipping, please contact us as soon as possible through our Contact Us page.
7. Do you accept returns?
We accept returns for damaged or defective flowers within 7 days of delivery. To request a return, please visit our Contact Us page. Perishable items, such as flowers, can only be returned if they are defective or incorrectly delivered.
8. Can I send flowers as a gift?
Yes! You can send flowers as a gift by entering the recipient’s details at checkout. You can also include a personalized message with your order.
9. Are there any additional fees for delivery?
In addition to shipping costs, there may be small handling fees depending on your location. All fees will be clearly displayed at checkout.
10. What payment methods do you accept?
We accept a variety of payment methods, including:
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Credit Cards (Visa, MasterCard, American Express, Discover)
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Debit Cards
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PayPal
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Apple Pay
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Google Pay
11. What should I do if my flowers are damaged or incorrect?
If your flowers arrive damaged or incorrect, please contact us within 7 days of receiving your order. We will assist you in processing a return or refund. Be sure to visit our Contact Us page for more details.
12. Can I schedule a delivery for a specific date?
At this time, we do not offer scheduled delivery dates. However, you can place an order and expect delivery within the estimated 3-7 business days.
13. How do I contact customer support?
For any questions or assistance, please visit our Contact Us page where you can reach out to our customer support team.